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Warranty Policy

Updated 8/12/2024

Pedestal PRO, LLC (Pedestal PRO) warrants its products only to be free from defects in material and workmanship under normal use and service for a period of sixty (60) days after the date of purchase by the original customer. Pedestal PRO’s sole obligation under this warranty is limited to repairing or replacing, at our option, any parts which shall be determined by Pedestal PRO to be defective and is conditioned upon the original customer giving notice of any such defect to Pedestal PRO within the warranty period. Pedestal PRO reserves the sole right to make the final decision whether there is a defect in materials and/or workmanship, and whether or not the product is within the warranty period. Pedestal PRO is not responsible for any damages or other cost proximately caused by, or which may result from installation, shipping, handling, non-recommended operation abuse, or modifications not authorized by Pedestal PRO or for any damages which may arise out of use of the Goods. Batteries, light bulbs and external accessory transformers are considered normal maintenance items and are not covered under this warranty.

This warranty shall not apply to any Pedestal PRO product which has been subject to modification, misuse, neglect, accident, or to use in violation of instructions furnished including improper installation or connection to an improper source, or to products damaged by Acts of God (lightning strikes, power surges, floods, fire, natural disaster) or extended to units which have been repaired or altered outside of the factory. This warranty covers bench repairs only and any repairs must be made at the factory or place designated in writing by Pedestal PRO. Any product or parts must be returned to Pedestal PRO, 947 W 500 N Ste 101 Lindon UT 84042, freight prepaid. Pedestal PRO will pay ground freight only via the carrier of its choice on return of repaired or replaced items in warranty. Pedestal PRO will not be responsible for any costs incurred involving onsite service calls, or for any labor charges incurred in the removal or replacement of defective parts.

THIS WARRANTY IS MADE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABLE QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING BY LAW, STATUTE, USAGE OF TRADE OR COURSE OF DEALING, AND IN LIEU OF ANY OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF PEDESTAL PRO. ACCORDINGLY, PEDESTAL PRO ASSUMES NO LIABILITY OR OBLIGATION WHATSOEVER IN THE SALE OF THIS PRODUCT INCLUDING ANY LIABILITY FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES TO YOU OR ANY OTHER PERSON, PROPERTY OR ENTITY RESULTING FROM THE USE OR POSSESSION THEREOF. OUR MAXIMUM AGGREGATE LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT. THE LIMITATIONS IN THIS SECTION SHALL APPLY WHETHER OR NOT THE ALLEGED BREACH OR DEFAULT IS A BREACH OF A FUNDAMENTAL CONDITION OR TERM, OR A FUNDAMENTAL BREACH. WARRANTIES IMPLIED BY LAW ARE LIMITED IN DURATION TO THE SIXTY (60)-DAY PERIOD DESCRIBED ABOVE.

This warranty gives you specific legal rights, and you may have other rights which vary from state to state. Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Warranty Disclaimer for Stainless Steel Products

This warranty applies to stainless steel products manufactured and sold by Pedestal Pro. We warrant that our stainless-steel products are free from defects in material and workmanship under normal use and service for a period of 1 year from the date of purchase. The warranty is material only and labor is not included.

Exclusions and Limitations

  • Exposure to Salt and Chemicals: This warranty does not cover damage or deterioration caused by exposure to salt, chlorine, or other harsh chemicals. Stainless steel, while resistant to rust and corrosion, can be affected by prolonged contact with such substances.
  • Improper Use or Maintenance: Any damage resulting from improper use, installation, maintenance, power washing or cleaning is not covered under this warranty. It is the responsibility of the customer to follow proper care and maintenance guidelines as provided by Pedestal Pro. Please refer to the PPRO Stainless Steel Care Guide.
  • Environmental Conditions: The warranty does not cover damage caused by environmental conditions, such as marine or industrial environments, which may accelerate corrosion or staining of stainless steel.
  • Alterations or Modifications: Any alterations or modifications made to the product without the prior written consent of Pedestal Pro will void this warranty.
  • Normal Wear and Tear: This warranty does not cover normal wear and tear, including but not limited to scratches, dents, or changes in appearance over time.